Why Can’t People Resist Feature Creep?
Recently our smaller sized project went through a final test cycle (with customer reps present!). So, of course, for the last two weeks we have been flooded with feature requests that “have to” be done for this release.
Any discussion about whether this was a good idea or not was thrown aside: “The customer made this request.”, “It has to work this way or we can’t release”, etc…
There has been a recent change on the test side of the world, but that person has many years of doing this under their belt. Similarly at upper levels of management of the project: they all have many years of doing this. Yet, somehow, lots of features show up at the last minute with little to no documentation as to actual requirements or needs.
I guess I should be used to this (having many years of doing this myself), but I am always flabbergasted.
And of course, the testing did not go well.

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